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Oct 12, 2018 TeamViewer is free for personal use, though if you plan to use it on the job, you'll want to review the paid subscription options, all of which offer a free 15-day trial. You can run TeamViewer. Any app or other process that's running on your Mac could also be keeping your Mac awake. Check the Energy Saver pane of Activity Monitor to identify apps that need your Mac to be awake. If 'Yes' appears in the Preventing Sleep column for an app, your Mac won't automatically sleep while the app is running. Install and open TeamViewer on the remote device. Unattended remote access allows you to quickly and instantly set up a remote access session with devices located anywhere in the world without a connection partner on the other end. You can set up unattended access in four easy steps. For more tips and tutorials, visit community.teamviewer.com 1.
Make the most of our comprehensive user manuals to start TeamViewer off the right way.
How TeamViewer Works: A Complete Guide
TeamViewer is a fast and secure all-in-one solution for gaining access to computers and networks remotely. With a range of powerful remote access features that make light work of remote control, meetings and maintaining a cloud-based service desk, there is a host of resources showing you exactly how to harness the full power of TeamViewer. With helpful user manuals, first step documents and general how-to guides available, you will learn exactly how to use TeamViewer to the fullest. Whether using the all-in-one solution as an IT department or a managed service provider, intuitive functions such as Wake-on-LAN, unattended access and ticket assigning are all at your disposal.
The initial TeamViewer setup couldn’t be easier: simply install the software, indicate whether you want to use it for commercial or private use, create a name and password for your computer, and make note of it for future reference. Once the installation process is complete, you will then be taken to the main TeamViewer interface, which is divided up into two tabs: remote control and meeting. From here, you can navigate to the various features outlined below.
How to Set Up TeamViewer Remote Control
In order to make a start with TeamViewer’s remote control functions, navigate to the Remote Control tab of the main interface. Here, you will find your TeamViewer ID and your temporary password, which you can change at any point. With this information, you can allow a partner remote control of your computer.
In order to do this in reverse and control another computer remotely, you simply enter the partner computer ID and choose between various connection modes such as remote control, file transfer or VPN. Additionally, as soon as one or more remote connections have been established, each session will be displayed in the title bar of the Remote Control window. For more information on how to establish a remote control connection, see the TeamViewer
manual for remote control.
TeamViewer Guide to Meeting
The other section of your main TeamViewer interface is the second tab labelled Meeting. This section is divided up into two main areas: host meetings and join meetings. In order to start a TeamViewer meeting, choose between the following options: a presentation, a video call or a phone call. You can also schedule and manage meetings from here.
When joining a meeting, enter your name and the meeting ID, which you will receive from the person inviting you to the meeting. Alternatively, you may receive an invitation message with a link that will automatically connect you to the meeting. Some meetings may require a password, depending on the preferences of the initiator of the meeting. For more information on how to navigate the meeting tab of your interface, see the TeamViewer manual for meetings.
TeamViewer: Getting Started with Its Comprehensive Features
From within the intuitive and easy-to-use TeamViewer interface, a wealth of different features are at your fingertips. The remote control section of the dashboard is the entryway to various device management options such as Wake-On-LAN or unattended access – for which we have in depth user manuals. Known for its cross compatibility options, many users may take advantage of mobile connections, and TeamViewer’s step-by-step guide to accessing computers from a mobile device.
The Meetings area of the interface offers you the chance to start and host instant meetings with colleagues or clients and is ideal for taking a look at collaborative projects together. For meetings planned in advance, TeamViewer provides a scheduling function which allows you to set up TeamViewer meetings with various participants and arrange a date and time that best suits you – the time or day of scheduled meetings can be changed at any point.
How to Use TeamViewer servicecamp
TeamViewer servicecamp is a seamlessly integrated service desk solution that is ideal for IT technicians and managed service providers. The cloud-based platform enables you to provide customer service management alongside remote tech support. As well as automating certain tasks, servicecamp allows you to add staff, create inboxes, assign tickets, and create and sort topics. Using TeamViewer’s multifunctional capabilities and servicecamp’s smooth service management means a more attentive technical support experience for your customers, better streamlined processes for your employees, and greater overall productivity for your business. Combine all this with TeamViewer Remote Management, our comprehensive IT management tool for a long-term and proactive approach to IT support, and you have yourself a winning formula.
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Manual for remote control
All details about how to use TeamViewer for remote control
Manual for Management Console
All details about how to use the TeamViewer Management Console
Manual for TeamViewer Remote Management
All details about TeamViewer Remote Management
Manual for meetings
All details about how to use TeamViewer for meetings
Manual for Wake-on-LAN
All information about how to configure Wake-on-LAN with TeamViewer
First Steps
Select an application case, and we’ll show you how you can establish a connection in three easy steps
Spontaneous Support
Control the computer of a partner as if you were sitting right in front of it
Instant meetings
Instant online meetings with several participants
Computers & Contacts
Manage your computers and contacts conveniently and connect to them with a click
Unattended Access
Control unattended computers/servers or set up your home office
Schedule meetings
Schedule and host online meetings
iPhone / iPod touch / iPad / Android / Windows Phone 8
Control remote computers from your mobile device
Add staff
Add staff agents to your common inbox
Change website URL
Change the URL that was created based upon your email address.
Assign tickets
Assign tickets to other staff agents
Create inboxes
Set up inboxes for service request emails
Use topics
Create and sort tickets into topics
Support via TeamViewer
Manage your customers and provide support via TeamViewer
TeamViewer Software Lifecycle Policy
Guidelines on product support and servicing
TeamViewer Subscription Lifecycle Policy
Guidelines on product support and servicing
The software described can be downloaded free of charge: Download
To display the manuals (PDF format), you may use the free software
Adobe Reader.
Put your Mac to sleep
You can save energy by putting your Mac to sleep when you're not using it. When your Mac is sleeping, it's on but consumes less power. And waking your Mac from sleep is quicker than starting it up after it's been shut down.
To put your Mac to sleep immediately, do one of the following: Import video to garageband ipad.
- Choose Apple () menu > Sleep.
- If you use a Mac notebook computer, close its built-in display.
- Press Command (⌘)–Media Eject (⏏).*
- Tap the power button on your computer.*
*These options don't apply to MacBook Pro models with Touch ID.
Adjust settings in Energy Saver
When you don't use your Mac for a while, macOS can automatically turn off features that you aren't using. When the computer needs to perform a task, related components power back up.
You can adjust energy-related settings in the Energy Saver pane of System Preferences:
- Choose Apple menu > System Preferences.
- Click Energy Saver.
Display sleep
You can tell your Mac how long to wait before it puts its display to sleep. Turning your display off is useful if your computer is performing a task (such as playing music) but you don't need to see anything that the computer is doing.
Putting your display to sleep stops the video signal to any internal and external displays. For Apple displays and built-in displays, this also means that the backlight on the LCD is turned off to save energy.
When your display goes to sleep, the screen goes dark or turns off, but apps that are still busy on your Mac stay active. If your display has a power indicator, it may change to indicate that the display is in low-power mode. To wake your display, move the mouse, touch the trackpad, or press a key on the keyboard.
Put hard disks to sleep when possible
This setting powers down the hard drive motor when you aren't reading or writing files from the drive. Solid-state drives (SSDs) don’t have moving parts, so this setting doesn’t affect Mac computers that use only SSDs to store data.
Consider deselecting this option if you have an internal or external non-SSD drive and you use apps—for example, pro audio or video editing software—that work better with continued read and write access to the hard disk.
Wake for network access
Select this option if you want your computer to automatically wake up when someone accesses its shared resources, such as shared printers or iTunes playlists.
This setting applies to wired connections from other computers, such as Ethernet connections. It also applies to Wi-Fi connections if you use a properly configured AirPort base station. Some tasks might prevent the computer from sleeping when idle.
Enable Power Nap
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Power Nap allows your Mac to occasionally wake from sleep to perform tasks such as checking for new email or software updates.
During Power Nap, your Mac leaves its displays and other hardware that isn't needed for these tasks powered down to save energy. After it's finished, your Mac automatically goes back to sleep to save energy.
If you don't want your Mac to wake up on its own to perform these tasks, deselect this option.
More options
You might see more options in Energy Saver preferences depending on whether you use a Mac desktop or notebook.
iMac, Mac Pro, and Mac mini
When you use a desktop Mac, you can control when your computer, display, and hard disks are put to sleep to save energy.
These options are available on iMac and Mac Pro:
Mac mini has these options:
Turn display off
With some Mac desktop computers, you can set how long to wait until the computer enters its lowest idle power mode. This setting is different from display sleep because other parts of the computer also sleep.
If you set the computer to never sleep using this slider, the display and other elements of the computer remain in a fully powered state.
Start up automatically after a power failure
You can set your Mac desktop computer to automatically restart if its AC power connection becomes unavailable. For example, if there's a power outage, or you inadvertently disconnect the AC power cord, your Mac starts up again on its own once power is reconnected.
You can automatically re-open windows, apps, and documents on your Mac after it restarts, which is useful if you have your computer set to perform tasks when it's left unattended.
MacBook Pro, MacBook Air, and MacBook
With Mac notebooks, some options are available when the computer operates on battery power, and others are available on AC power. For example, you might want your computer to never sleep when you are connected to AC power. But when it’s on battery power, you might want it to sleep when it’s been idle for only a short time so that the battery remains charged longer.
In the Energy Saver preference pane, select the Battery or Power Adapter tab:
Automatic graphics switching
The automatic graphics switching option appears on Mac notebooks that have more than one built-in graphics chip. When you select it, your computer uses its low power graphics chip for tasks like text editing to save energy. For higher-intensity tasks, like playing games or compressing video, macOS automatically switches to another more complex graphics chip.
If you deselect this option, your computer always uses high-performance graphics, which uses more energy.
Other sleep modes
Some Mac computers enter special sleep modes when you leave them idle for a long time, helping them conserve even more energy.
Standby Mode
For Mac computers that start up from an internal SSD, macOS includes a deep sleep mode known as Standby Mode.
Mac computers manufactured in 2013 or later enter standby after being in sleep mode for three hours. Earlier models enter standby after just over an hour of sleep. During standby, the state of your session is saved to flash storage (SSD). Then, the power turns off to some hardware systems such as RAM and USB buses.
Standby extends how long a notebook computer can stay asleep on battery power. A notebook with a fully charged battery can remain in standby for up to thirty days without being plugged in to power.
Safe sleep
macOS also includes a deep sleep mode known as safe sleep. Your Mac might enter safe sleep if your battery begins to run low, or your computer is left idle for a long time.
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Safe sleep copies the contents of memory to your startup drive and powers down the computer, allowing you to pick up where you left off without losing your work.
To wake your Mac from safe sleep, press its power button. If you use a Mac notebook and its battery is low, connect the AC adapter first.
When you wake your computer from safe sleep, a progress indicator appears. This indicates that the previously stored contents of memory are being read from the startup disk and copied back into RAM.
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Waking your Mac
To wake your Mac from any of these sleep modes, do one of these:
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- Tap the computer's power button.
- Click your mouse or trackpad.
- Open the lid on your Mac notebook.
- Press a key on a connected keyboard.
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If you use sharing features on your Mac, other computers that use these services may be able to wake your computer on demand.
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Learn more
- You can also save energy by adjusting your display’s brightness and the brightness of your backlit keyboard.
- Learn what to do if your Mac doesn't sleep or wake when expected.