Omnisphere 2 Static Crackle

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Feb 16, 2018  I know that Keyscape is fairly processor heavy but I have Omnisphere (which is also fairly hard on the CPU) and have never had a single problem. Keyscape Audio Glitches. By AlexSalv » Tue Feb 13, 2018 4:22 pm. I'll be playing away and then all of a sudden the audio will crackle and pop for a split second then everything. For additional assistance with your installation, please contact Technical Support.

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I am using Studio One artist, 3.2.3. Since the very first day I have sometimes (not always. ) the wierd issue of having major noise/static sound after S1 automatically loads up my last project during startup, and I hit space to play back.
Currently I still have Reaper installed since I moved from there, and inside that DAW I've never experienced this.
I also found 1 or 2 other forum posts about this, but didnt help me much. After a little tickering around I found a quick and easy fix: after S1 loads, I open my preferences and change the audio device to another USB audio interface I have connected as well (FocusRite Scarlett 2i2), don't hit OK, but immediately change it back to the one I had selected before (Line 6 Helix, also USB) and hit OK.
This fixes the problem 100% of the time. Now I am wondering, where is the problem? With Line 6 or with S1? I keep my Line 6 drivers / firmware up-to-date, and have updates several times but so far no fix.
One thing I didnt try yet is to set the default audio interface to the 2i2 and try to load up to see if this can be reproduced. Will check that today.
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I can confirm now that when using the Scarlett 2i2 during startup already this problem does not occur. So its a S1 / Line 6 Helix combination that seems to be the problem.
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And another funny thing. I noticed this is not only during playback.
For example, if I play through my external MIDI keyboard which is connected directly to my PC using USB (but still having the Helix as my audio interface in S1) I can hear the crackling / static coming through the sound of the samples.
Even if I am not recording or playing back anything.
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Sounds like the setting for Block Size/Buffer is too low for the Helix on that PC.
Matt
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Omnisphere 2 Static Crackle Video

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Could be, I've left it on default so far. But I can play around a little with that.
Would be still strange, since swapping the to/from the FocusRite always solves the problem.
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I'm a new Helix owner here, and a relative novice with Studio One 3, but I'm having the same issue. Using the Helix as my interface I get static sporadically during play back or even if I'm monitoring a track while adjusting my guitar sound. It does not appear to be the block size/buffer issue, as going from the lowest to the highest values both have the static, if anything the static is worse at higher values. I've switched their ASIO driver between 16,24,and 32 bit with no change to the problem.
I'm going to raise the question on the Helix forums also, and see if an answer come up there.
Jay
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jaytaylor wroteI'm a new Helix owner here, and a relative novice with Studio One 3, but I'm having the same issue. Using the Helix as my interface I get static sporadically during play back or even if I'm monitoring a track while adjusting my guitar sound. It does not appear to be the block size/buffer issue, as going from the lowest to the highest values both have the static, if anything the static is worse at higher values. I've switched their ASIO driver between 16,24,and 32 bit with no change to the problem.
I'm going to raise the question on the Helix forums also, and see if an answer come up there.
Jay

Wow, I am so happy another Helix owner could confirm this. So I guess its really some kind of Line6 driver issue.
Something else I noticed which you can maybe try: sometimes (not always. ) when I put the Helix in tune mode I can hear little pops through my speakers even when I am not playing anything in S1.
Thanks!
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I figured out the issue on my end. I needed to change the output of any patch I was using on the Helix to route to USB 3/4 ( or 5/6 works too). By default the multi output routes everything to USB channels 1/2 which caused the noise for me. I believe being on 1/2 it was doubling the signal, as 1/2 are the channels Studio One routes back through the Helix on.
Jay
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Mine does that too actually. I'm using the Focusrite Scarlett 6i6 and the crackling will show up at random times, usually when I'm using Omnisphere 2 and certain instruments in Kontakt, and then it comes at random times when I'm playing back as well.
The only way I solve this after screaming at my computer because of how frustrating it is, is just turning the interface off and then back on, and then going to preferences in S1 to reconnect it. It's usually gone after that. I don't think it's the interface though. I'm pretty sure it's just because my computer can't handle it. The computer I use is pretty slow and I'm pretty sure its specs are crappy so that probably explains why certain sounds make that noise.
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jaytaylor wroteI figured out the issue on my end. I needed to change the output of any patch I was using on the Helix to route to USB 3/4 ( or 5/6 works too). By default the multi output routes everything to USB channels 1/2 which caused the noise for me. I believe being on 1/2 it was doubling the signal, as 1/2 are the channels Studio One routes back through the Helix on.
Jay

I will try this tomorrow when I get back home. I remember reading that Line6 recommends to use those channels for reamping. So need to cross check this. But if this fixes the issue for you thats awesome.
Thanks for the feedback, much appreciated.
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This seems to solve the issue. But you are also effectively killing your 0 latency since now the audio first travels to the PC and then out to speakers/headphones.
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I haven't really had a problem with latency. I'm running at a 128 buffer size with the Helix, and it sounds good, and what ever latency there may be, is not perceivable to me.
Jay
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Same here, but I thought it was a nice feature to use the direct headphone out and not having to rely on the roundtrip and everything in between.
But, problem solved
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I had the same problem (cracking, pops) during playback using the Helix as the external soundcard. I changed the input to channels 3 and 4 and apparently this solved my problem. I only say apparently since the popping and cracking is *currently* absent. For those users unfamiliar with this procedure, click the Studio One menu and select Options, select Audio Setup followed by Song. This enables you to select Input 3 and 4 for L and R. Thanks for the help!
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I can see this thread is a bit old but I’d really appreciate it if so,one with the helix would share their settings
I need to be able to monitor with the helix through my monitor speakers
I’m getting the crackle/pop thing and I really shouldn’t
Have an i7 7700k cpu and 16gb of ddr4 ram
Thanks
Dan
Windows 10 64 bit (1809)
32GB of LPX vengeance RAM
I7700K cpu
Line 6 Helix Rack (Audio Interface)
Studio one 4 Pro 64bit
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MAC INSTALLATION GUIDE CAN BE FOUND HERE:

http://help.timespace.com/home/installation-guide---omnisphere-2-mac-download


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GETTING STARTED - Windows Download Installation


Omnisphere 2 is available as a download for registered users through the Spectrasonics Webstore/Techshop. Once you have downloaded Omnisphere 2 via the Download Manager, follow this set of instructions to install it on your Windows system.

Note: You need over 64GB of free space available on your hard drive in order to continue.

Omnisphere 2 Installation

Step 1: From your Downloads folder, open the “Omnisphere 2 Installation' folder and then the folder called 'Windows.'

Step 2: Double-click the file 'Omnisphere 2 Downloadable Installer.exe.”

Step 3: Click 'Next' to begin the Omnisphere 2 installation process.

Step 4: Follow the steps as you're guided through the installation process.

Step 5: Make sure to review the Installation Info and Licensing FAQs and accept the license agreement.

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Step 6: At the “Select Components” step you'll choose to install the 32bit and/or 64bit versions of Omnisphere. If you are uncertain which one to choose, select them both. The following steps will show you the default location for both versions of the VST.

Step 7: The default location of the large Omnisphere data files will be displayed next. If you wish to install the core library to a secondary drive, click the 'Browse' button to choose a different location.

Step 8: Once the installation paths have been confirmed, the installation will begin.

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Step 9: After the installation is complete, select 'Finish.” Now it's time to open Omnisphere 2 in your host and authorize it.